Privacy Policy
How we collect, use, and protect your personal information.
Introduction
We respect your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
We collect information you provide directly, including:
- Name and contact details (email, phone number)
- Booking and travel preferences
- Payment information for completed transactions
- Communications you send to us
We also collect technical data automatically, such as your IP address, browser type, and pages visited.
How We Use Information
We use your information to:
- Process bookings and provide travel services
- Communicate about your travel arrangements
- Send promotional materials (only with your consent)
- Improve our website and services
- Comply with legal obligations
Group Tour Data
When you submit a request to join a scheduled group tour, the following information is never shown publicly on our website or in any public API:
- Your name, email, phone number, or any other personal contact details
- Your nationality, passport number, or visa documents
- The names or details of other travellers in the same group
- The exact number of confirmed travellers (we only show 'Available' or 'Sold out')
- Maximum group size, internal group names, or assigned tour leader
- Internal notes added by our operators
Group capacity is exposed only as an availability label - never as a numeric breakdown. We do not share traveller lists between participants. The operator handling your booking will only know your details internally for visa and logistics purposes.
User Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
Contact Information
For questions about this policy or your personal data, contact us.